Delivery and payment at SHTORNA store

Dear customers!

We strive to make your online shopping as convenient and enjoyable as possible! If you have any questions or need assistance, feel free to contact us:

All messengers are available on our number: Viber, WhatsApp, Telegram.

Payment options:
Online payment:

Easily and quickly pay for your order directly on the website in a few clicks.

Payment to a bank account:

Easily and quickly pay for your order directly on the website in a few clicks.

Cash on delivery:

Convenient payment option via Nova Poshta.

Delivery:

Delivery usually takes 1-3 days.

Delivery across Ukraine is carried out through Nova Poshta or Ukrposhta branches.

Delivery cost is determined by the carrier's tariffs.

Important:

When receiving your order, you must have a passport or driver's license with you. Goods paid for online can only be received by the person for whom the delivery is issued.

Returns and exchanges:

According to the Law of Ukraine 'On Consumer Rights Protection,' some categories of goods (tulle and lace fabrics) are non-returnable. The full list of such goods is available on our website.